Having recently had an issue with photo slideshows not displaying correctly (see under FAQ index 'photos and images'), I discovered that they display properly when using Firefox browser, but not Safari. Now I have discovered that my website blog 'comments' boxes - which display in Safari, do not appear at all when using Firefox.

I contacted HostExcellence, who suggested I ask my 'comments' facilitator - IntenseDebate - for help, or use their own HE web design service (not included in their hosting package). Since this would undermine the whole rational of using iWeb, I am continuing to try and resolve problems through IntenseDebate, including one experienced by other FAQ readers: namely, that of comments appearing differently when using the website url with or without the 'www' prefix. On that score, I am on the point of following your advice, Cedric, of asking HE to modify the HT access? I have made repeated requests to ID, and have received no help.

I am finding that IntenseDebate, while offering a free and fairly good comments tool, are extremely poor in support, and rarely (only once so far) reply to my queries or offer any help. Having 'comments' will not be much use if they cannot reliably display in different browsers, or vary according to the website url. Would you suggest another (more reliable) way of putting 'comments' onto my iWeb site, or should I persevere with ID.

Thanks for this, and your advice re redirecting to my new website address, which is now in place.

Bri

I'm not really happy with ID anymore either. Maybe Disqus.com is a better solution but I haven't tried it yet. I will look into it on Monday...

Greetings,
Cédric

Hi Bri,

today I updated the tutorial about adding comments to use Disqus.com instead of IntenseDebate.com I think it's better:
http://iwebfaq.org/site/iWeb_Feedback_Comments.html

Regards,
Cédric

Thank you Cedric. I tried substituting Disqus for IntenseDebate on one blog page following your revised steps and code, but ran into problems. What showed up on the webpage was:-

div style+"width:680px;height:250px;overflow:auto;"???????
?????????????????????comments powered by Disqus

This was not in a box, although it was in the correct position. But in addition, my existing page design had been altered - pieces of text had inexplicably moved.

I tried again creating a new 'query' in MassReplaceit and got a message (in a dynamic box) on my site that Disqus could not download, with a variety of possible reasons, none of which seemed to apply. Again, my page design had altered. I have meanwhile reinstated the ID comments. I appreciate this is difficult for you to envisage, but do you have an idea what I may be doing wrong?

I went through the tutorial again myself, copying the code etc. and found no problems.

The fact that div style is showing up would suggest you missed the < of the opening <div
The fact it says it isn't able to load disqus suggests that you either didn't provide the right domain when signing up or didn't replace SITE_SHORTNAME with the right name in the code. I get the message when I enter a wrong shortname.

Anyway that's what these things suggest to me but my assumptions may be totally wrong.