The million dollar trick or how to fix iWeb in 10.6.2
Here’s how to fix the “iWeb quit unexpectedly while using the SFWordProcessing plug-in” error.
This is called “The million dollar trick or how to fix iWeb in 10.6.2″ since a lot of people struggled with it since the 10.6.2 release. With no real solution. Simply deactivating Hoefler Text as suggested on the ADFs doesn’t really solve it. Now here you are…
Note: As visitors are writing in the comments it also works to fix Keynote and Pages (Thank you)
————–ENGLISH————–
1. Go to Applications => Font book
2. Select Hoefler => Ctrl+click on it and “Remove Hoefler Text Family”
3. A message will appear telling you that all Hoefler files will be trashed
4. Emptying trash you will probably be told that the file is in use. Restart your computer and after the restart empty the trash.
5. Click here to download Hoefler text
6. You will find a folder called “11628″. In it you find a file called “Hoefler Text.dfont”
7. Move that file to:
Macintosh HD => Library => Fonts
Start iWeb and you will see that it’s perfectly working.
Regards,
Cédric (http://iwebfaq.org)
————–DEUTSCH————–
1. Programme => Font Book
2. Hoefler Text auswählen => ctrl+click “Hoefler Text entfernen”
3. Ein Dialog Fenster weist dich darauf hin, dass diese Dateien nun im Korb landen
4. Wenn du den Korb leeren willst, wirst du wahrscheinlich darauf hingewiesen werden, dass sich die Datei in Benutzung befindet. Daher deinen Computer neu-starten und dann den Korb leeren.
5. Hier klicken um Hoefler Text herunterzuladen
6. Du wirst einen Ordner vorfinden mit dem Namen “11628″. Darin findest du eine Datei “Hoefler Text.dfont”
7. Verschiebe diese Datei in:
Macintosh HD => Library => Fonts
Starte iWeb und du wirst sehen, dass es perfekt funktioniert.
Gruss,
Cédric (http://iwebfaq.org)
————–ITALIANO————–
1. Applicazioni => Font Book
2. Scegli Hoefler Text => ctrl+clic (clic destro) “Rimuovere Hoefler Text”
3. Si aprirà una finestra di dialogo che ti informal che i file saranno cestinati
4. facenbdo svuota cestino probabilmente ti verrà desto che i file Ono attualmente in so. Dunque riavvia il tuo computer e Opi svuota il cestino.
5. Clicca qui per scaricare Hoefler.
6. Troverai una cartella chiamata “11628″. Dentro alla cartella trovi un documento chiamato “Hoefler Text.dfont”
7. Sposta il documento sotto:
Macintosh HD => Library => Fonts
Riavvia iWeb e vedrai che funzionerà tutto a meraviglia.
Saluti,
Cédric (http://iwebfaq.org)
————– OFFICIAL SOLUTION POSTED BY APPLE ————–
Here’s the “official solution” by Apple themselves (better late than never, right?!). You will never ever find it by Googling since there are no keywords at all on Apple’s page (you really have to improve that Apple!) so here is the link:
http://support.apple.com/kb/TS3161
————– IF NONE OF THE ABOVE WORKED ————–
If nothing worked so far then you still have a few things you could try…
- As posted by LW in the comments try restoring an older version of the Domain from a backup
- Try the “A few general tips” of Chapter 2.1 of my Known issues and general troubleshoot FAQ (Make a Backup first!)
- Try reinstalling iWeb
————–
Interested in E-Books about iWeb?
iWebFAQ.org E-Book
iWebForMuscians.com E-Book
————–
81 Comments
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Thank you
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Thank you,
Cédric
YOU ROCK!!!
Thanks so much! I needed this fix and am very grateful to you!
You saved my life. Let’s get this web solution posted on the Apple Discussions. Thank you. GB
Excellent, many thanks.
Unfortunately, I can’t empty the trash with the Hoefler font, even after restarting. I get the same message that the font is currently in use. Any ideas?
*Use Spotlight to find “Terminal”. Once you’re there paste this code in it:
rm -rf ~/.Trash/*
and hit enter.
Regards,
Cédric*
Thanks! This solved my problem immediately. Apple should post its solution under the error name that appears when iWeb quits. Very difficult to find the solution otherwise.
Fixes similar problem in Keynote as well — bless you!
Thank you, thank you! It works for me, too. This was also a problem in the “About Me” page of the “Goldenrod” theme in iWeb’s 2.0 Themes. This solution worked there, too, as Hoeffler text was used on that page.
Thanks again!
A SanitySaver! Now iWork because itWorks! Thanks!
OMG. Thank you Thank you Thank you. Continuing to try and republish was making me crazy. This worked like a charm. And you made it so easy
seriously, thanks for taking the time to explain this easily and without a technical explanation! just wanted a quick fix and get back to work and you helped accomplish that! thanks again
Thanks, just great work with easy to find-easy to fix. Wish all glitches and problems would work this way. Keep up the good work. Now back to Keynote!
Thank you so much for this information! I had been deleting the prefs and caches, but hadn’t gone through the crash log well enough to find the exact culprit. Your site has been a big timesaver!
thank you so much!!! lifesaver!
Thank you very much. This was a very annoying problem.
This did not work for me. I am using version 10.5.8
This problem did start for me after I started creating a second web site in iWeb. Please help!!
*Did you try the “Official solution” posted by Apple which I linked to above?
Regards,
Cédric*
Thank u so much!!!
Bravo! Nothing worked until I was sent a link to your site by the Apple Forum. Keep up the great work!
Howdy! It did work! then two days later it went back to the same problem. Seem I cannot open the iWeb now. I did what you instructed me to do. Any suggestion???
*Did you try Apple’s suggestion I linked to as well?
Regards,
Cédric*
You are a Maestro, I have been reading your insights on Multiple Apple Forums. They mostly work- More on that later.
I purchased your e-book a few hours ago. I reviewed the PDF on issu, but… HOW DO I LOG IN to get it? Forgive my asking.
*Hi,
as written on the “About” page of this site when you buy an E-Book you’re sent two E-Mails. One from PayPal confirming the payment and one from the store with the download links. The E-Mails get sent to the E-Mail address you used in the Payment process. The E-Mail you used to post this comment does not appear in any payment process. Please check your E-Mails of the address you used for the payment. If you didn’t get the E-Mail with the link to download the book send a reply to the PayPal E-Mail or post a comment here using the E-Mail address you used for the payment mentioning your first and last name for me to know who you are.
Regards,
Cédric*
Yes – worked for me! Brilliant!
Indeed, you do rock.
thanks!!!
This worked like a charm!!!
thanks a lot! Perfect!
Oh! This worked flawlessly!
Thank you! I was already prepared to take my MacBook to someone for ‘fixing’. I will try to spread the word about this fix to others.
Denise
You are my HERO! This has had me growling for days. Thanks!!!!
Thank you! It worked to fix Keynote 8
I ended up restoring the iweb application support file “Domain.sites2″ from before the update.
Epic fail. Thank goodness for time machine.
I did what you told me, it did not work, then I did the safe mode reboot and that did not work. Any other ideas would be helpful. I appreciate your help and dedication to the craft!
Respectfully, Tim
Hi Tim,
I added a “IF NONE OF THE ABOVE WORKED” section to my post on how to solve the SFWordProcessing plug-in error with a few more ideas. If that doesn’t help either, I have no clue, sorry.
Regards,
Cédric
Thank you!!! Thank you to the 100th power. And a few more.
Times infinity.